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Home > Portable 360 Camera > Set Up > Does my Portable 360 Security Camera work better on a 2.4 GHz or 5 GHz Wi-Fi signal?
Does my Portable 360 Security Camera work better on a 2.4 GHz or 5 GHz Wi-Fi signal?
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BodyGuardz Smart Home devices will only connect on 2.4 GHz WiFi signals. Most routers are able to broadcast at both 2.4 GHz and 5.0 GHz, so in order to connect your Smart Home device, make sure that the phone or tablet you are using to control it is connected to the 2.4 GHz Wifi before beginning the set up process. If you aren’t sure which network is the 2.4 GHz frequency, it’s most likely the network that doesn’t include 5G in the name.

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