My order never arrived.

Orders shipped domestic USPS First Class Mail can take up to 10 business days for delivery. Please check the tracking information on your order to see if the package has been marked as delivered. Domestic orders shipped UPS will also have tracking information available. If you have not received your order in more than 10 business days, please contact Customer Care.

International orders shipped with UPS Mail Innovations can take up to 30 business days for delivery, but usually arrive within 15-20 business days. If you have not received your international package after 30 business days, please contact Customer Care.

  • 24
  • 11-Jan-2017
  • 857 Views